Utopia Net Network Abuse Policy

While Utopia Net is not responsible for content that is transmitted by its servers, out of respect for its customers, Utopia Net takes a zero tolerance approach in regards to network abuse.

Utopia Net defines network abuse as sending bulk unsolicited email (spam), initiating denial of service attacks or other forms of attack as well as the transmission of any material in violation of any Federal, Provincial or local regulation. This material includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret.

When a complaint regarding network abuse is received, our network administrators investigate it. If the complaint is found to be legitimate, action is taken according to the type of abuse.

If the abuse is such that it is a threat to our continued operation, we will immediately shutdown the account. In all other cases, we will consult the affected Utopia Net customer before taking action, unless alternative arrangements have been made.

Please note that Utopia Net considers spamming to be a threat to our continued operation. As our bandwidth providers will block our IP range in the case of incessant spamming, we take this matter very seriously. Any account found to be spamming will be immediately shutdown. The affected Utopia Net customer will be notified as soon as possible after the shutdown.

If you believe that someone is abusing our network, please contact us via our Support page.

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