|
Increase Sales, Add Live Support to your website with uChat!
Increase sales, provide needed help, and monitor who is on your website in real time. In an increasingly competitive world, a little bit of customer service can go a long way in making your website stand out from the crowd.
uChat lets you offer a helping hand to anyone browsing your site by adding real time support and chat capabilities. It's as easy as cut and paste.
We can have you running today.
We offer uChat, uChat Plus, uChat Pro and uChat Unlimited. The only difference is the number of live operators and departments. Choose one and Contact Us to get started today!
Pricing
uChat
2 Operators, 2 Departments
$299 Setup, $25 per month
uChat Plus
5 Operators, 5 Departments
$299 Setup, $50 per month
uChat Pro
10 Operators, 10 Departments
$299 Setup, $75 per month
uChat Unlimited
Unlimited Operators, Unlimited Departments
$299 Setup, $99 per month
Try it out: Click on the Live Button at the bottom of this page or
Contact Us to get started today!
Features
Real-Time Communication
- Real-time Chats
- Multiple Chat Requests
- Operator-to-Operator Chats
- "Party is typing" Notify
- Email Signature
- Auto Save Transcripts
- Search Transcripts
- Department Share Transcripts
- Email Transcripts
- Capture Visitor Data
Sales and Marketing
- Ad Tracking
- Track Visitor Refer URL
- Initiate (Proactive) Chat
- Proactive Survey
- PUSH HTML pages
Customization and Administration
- Operator Console Monitor
- Operator Online/Offline Activity Monitor
- Department Chat Icons
- TEXT LINK to support
- Remote Administration
- Time Zone Setup
Reporting and Stats
- Operator Rating System
- Visitor Traffic Monitor
- Daily Request Reports
- Log Transcripts
Time Savers & Control
- Knowledge Base (FAQ) Integration
- Assign Operator to Multiple Departments
- Canned Responses
- Canned Commands
- Department Canned Responses
- Set Operator Request Order
- Request Load Balancing
- Request Polling
- Set Request Polling Type
- Transfer Calls
- Support Hours Message
- Sound Request Alert
- Leave a Message
Try it out!: Click on the Live Button at the bottom of this page or
Contact Us to get started today!
CP1 Control Panel | CP2 Control Panel | WebMail
| Client Login
Tools:  | Print-Friendly Version | Email this Page to a Friend
© 2008 Utopia Net, Inc. All rights reserved.
|
